- Definitions and interpretation
In this Policy, the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of our Site;
“Cookie” means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site;
“Site” means this website, furnituremen.co.uk;
“UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended; and
“we/us/our” means Owen Elves trading as Furniture Men UK of 5 Coronation Road, Melksham, Wiltshire, SN12 7PE.
- What does this Policy cover?
- What data do we collect?
We only collect data if you voluntarily submit it, for example when buying our goods or services. Depending upon your use of our Site, we may collect some or all of the following data:
3.3 business/company name;
3.4 contact information such as your email addresses and/or telephone number;
3.5 your address and post code;
3.6 financial information such as credit or debit card numbers;
3.7 your IP address (automatically collected);
3.8 web browser type and version (automatically collected);
3.9 operating system (automatically collected); and
3.10 a list of URLs you visit, starting with a referring site, your activity on our Site, and the site you exit to (automatically collected).
- How do we use your data?
4.1 All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.
4.2 We use your data to provide the best possible products and services to you. This includes:
4.2.1 providing and managing your access to our Site;
4.2.2 supplying our products and services to you;
4.2.3 responding to communications from you; and/or
4.2.4 sending you email newsletters that you have subscribed to (you may unsubscribe or opt-out at any time).
4.3 With your permission and/or where legally permitted, we may also use your data for marketing purposes, which may include contacting you by email, telephone, text message and/or post with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and we take all reasonable steps to ensure that we fully protect your rights and comply with our legal obligations.
- How and where do we store your data?
5.1 We only keep your data for as long as we need to use it as described above in section 4, and/or for as long as we have your permission to keep it.
5.2 Your data will only be stored within the European Economic Area, which consists of all EU member states, plus Norway, Iceland and Liechtenstein.
5.3 Data security is of great importance to us, and to protect your data we have put in place physical, electronic and managerial procedures to safeguard and secure data collected through our Site.
5.4 Notwithstanding the security measures that we take, please bear in mind that the transmission of data via the internet may not be completely secure. You should take suitable precautions when transmitting data via the internet.
- Do we share your data?
6.1 We sometimes contract with third parties to supply products and services to you on our behalf, for example payment processing and delivery of goods. In some cases, the third parties need access to your data. Where your data is needed, we take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights and our (and the third party’s) legal obligations.
6.2 We may compile statistics about the use of our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information.
6.3 In certain circumstances we may be legally required to share certain data we hold, which may include your personal information (for example, where we are involved in legal proceedings or where we are complying with the requirements of legislation, a court order or a governmental authority). We do not require any further consent from you to share your data in such circumstances and we will comply as required with any legally binding request that is made of us.
- What happens if our business changes hands?
7.2 If your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
- Your right to withhold information
8.1 You may access certain areas of our Site without providing any data at all. However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.
- How can you access your data?
You have the legal right to ask for a copy of any of your personal data held by us on payment of a £10 fee. Please contact us for more details at firstname.lastname@example.org or using the contact details below in section 11.
- What Cookies do we use and what for?
10.2 By using our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services and/or parties other than us. We use third party Cookies on our Site to gather traffic and Site use analytics and to enable you to buy our goods and services.
10.3 All Cookies used on our Site comply with UK and EU Cookie Law.
10.4 You can choose to enable or disable Cookies in your web browser. Most browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most browsers accept Cookies but you can change this. For further details, visit aboutcookies.org or consult your browser’s help guide.
10.5 You can choose to delete Cookies at any time. However, you may lose information that enables you to access our Site more quickly and efficiently (such as account login settings) and you will not be able to buy any of our goods and services.
- Contacting us